Covid Safe Clinic Appointments Information

Government and professional body guidance for close contact services is changeable, so expect updates to this page. You can read the current actual government guidance HERE.

Available locations

  • We are open in our Leeds,  Hove, and Eastbourne clinics . We are also running online appointments with Amanda for advice about self-care myofascial release (see below).


  • Appointments are all single appointments of 50 minutes. We don’t offer double appointments.

New clients

  • All new clients will be required to complete a health history questionnaire before attending your first appointment.

Paying for your appointment

  • We have a contact-free payment system, and will ask you to to pay in advance of your appointment. We will send you details when you book.

Before your appointment

  • You will receive an email reminder 24 hours before every scheduled appointment. 
  • If you feel unwell before your appointment, even if it is just a sniffle, we ask you not to attend because if we catch something from you, then we have to cancel all clinic appointments. 
  • We’d be grateful if you can give us as much notice as possible so we can offer the appointment to someone on our waiting list.

Coming for your appointment

  • Please arrive at your appointed time. If you arrive early we won’t be able to let you in as we will still be preparing the clinic space for your appointment.
  • Please come on your own unless you need assistance. If you do need assistance please let us know in advance.
  • Wearing face masks is no longer a legal requirement and we do not require them to be worn in clinic appointments.
  • However if you would prefer that we wear a face mask for your appointments then we will happily do so – please let us know in advance so we can be properly prepared.
  • We provide hand sanitiser and disposable face masks for those who require them. 
  • A toilet and handwashing facilities are available for you. We will clean them after every use. 

About the clinic space

  • We have conducted Covid-19 specific risk assessments and have have removed some non-essential items from our treatment rooms and added additional safety measures.
  • Our clinic space is cleaned and sanitised at the beginning and end of each clinic day.
  • All ‘touch points’ are sanitised between each appointment.
  • We use a combination of washable, waterproof, and disposable coverings on the treatment table.
  • We keep the treatment rooms ventilated and warm.

About your therapist

  • Unless we tell you otherwise, you can assume that we are well. We will notify you if anything changes that means we can’t treat you.

Aftercare advice

  • To maximise therapy time in appointments, we provide recommendations for aftercare exercises by email afterwards at no extra cost.

Online appointments

  • Online appointments are increasingly important for clients who can’t attend clinic. We can provide one-to-one advice and support as well as appropriate myofascial self-care exercises. We run 30 minute appointments via Zoom at a cost of £42.These can be booked by anyone.
  • To book an online appointment with Amanda email info@paincareclinic.co.uk.


  • Our standard cancellation policy is 48 hours.
  • However, if you feel unwell we ask you to cancel, even if it is on the day of your appointment.  We will reschedule your appointment for another time.

Whatever the government guidance, and whatever we do, all appointments are at your own risk.